Reviews and Complaints
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Verizon Wireless Reviews
Port PIN number to transfer my number from cricket
The store that opened my new account was supposed to transfer my number from cricket. They did not do something right because I get text on my cricket account and calls on my Verizon account. I need to speak to someone who I can give the port out pin and account number to cricket.
Typical electronic run around
Just trying to transfer cell service from old device to new device couldnt talk to a human being- not business hours - it is 9:43 am
Elizabeth City, North Carolina
Update by user Nov 23, 2022
It started year 2021 when i ported over and the representative put in the wrong info and the port over never happened
Original review updated by user Nov 23, 2022I had tried multiple times to resolve an account and after making affordable arrangements- I made my 1st payment then i was told the account was sold and I couldn't get refunded. That's just the ending of our relationship .
User's recommendation: Get prepaid.
- 1 representative helped
I was hung up on when I called to get my new iPhone setup and now I can't reach the representative, when I tried calling the 611 or the 1-80*-***-**** it just says my phone has no service
I need to get my phone unlocked
Original review updated by user Nov 08, 2022I tried to switch to verizon and did. But I'm a lifeline customer and Verizon won't give it to me for 3 months. I can't do that. I switched back yo my old company. I need my phone. Yet Verizon refuses to unlock c k it so I can have my life line. If I call I'm not a...
not sure if verizon has a service like lifeline, from what i can see doing a search it runs on t-mobile (lifeline) the lifeline program is not a regular service like prepaid or postpaid so they would not be applied to same service or phone . if you applied for a verizon program like lifeline than that should of been a port over or transfer from lifeline to unlock your phone is another issue that would require the phone to be paid off and on the providors network for so many days ( varies by carrier some 40 to 60 or 90 days or longer) than you would have to go thru the unlock process.
- Lack of customer service
My phone unlocked so I'm not without a phone.