New Reviewer

Port PIN number to transfer my number from cricket

The store that opened my new account was supposed to transfer my number from cricket. They did not do something right because I get text on my cricket account and calls on my Verizon account. I need to speak to someone who I can give the port out pin and account number to cricket.
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#4261645 Review #4261645 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Typical electronic run around

1.0
Just trying to transfer cell service from old device to new device couldnt talk to a human being- not business hours - it is 9:43 am
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#4191888 Review #4191888 is a subjective opinion of poster.
Location
Elizabeth City, North Carolina
New Reviewer

Account issues1

1.0
Update by user Nov 23, 2022

It started year 2021 when i ported over and the representative put in the wrong info and the port over never happened

Original review updated by user Nov 23, 2022
I had tried multiple times to resolve an account and after making affordable arrangements- I made my 1st payment then i was told the account was sold and I couldn't get refunded. That's just the ending of our relationship .

User's recommendation: Get prepaid.

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1 comment
#2281219

first issue was the pot, it didnt complete for some reason, so would seem you were still on previous carrier ( not one ported or wanting to port to) and be paying them still as you have not really begun service with the other you are porting into you should of gone into a corporate store of the network your wanting to port into to do the porting and made sure you have the required info

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#4165798 Review #4165798 is a subjective opinion of poster.
Pros
  • 1 representative helped
Cons
  • Unapologetic
Loss
$350
Preferred solution
Full refund
New Reviewer

Device Issue

1.0
I was hung up on when I called to get my new iPhone setup and now I can't reach the representative, when I tried calling the 611 or the 1-80*-***-**** it just says my phone has no service
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#4171256 Review #4171256 is a subjective opinion of poster.
Location
Killington, Vermont
New Reviewer

I need to get my phone unlocked

1.6
Original review updated by user Nov 08, 2022
I tried to switch to verizon and did. But I'm a lifeline customer and Verizon won't give it to me for 3 months. I can't do that. I switched back yo my old company. I need my phone. Yet Verizon refuses to unlock c k it so I can have my life line. If I call I'm not a...
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1 comment
#2275353

not sure if verizon has a service like lifeline, from what i can see doing a search it runs on t-mobile (lifeline) the lifeline program is not a regular service like prepaid or postpaid so they would not be applied to same service or phone . if you applied for a verizon program like lifeline than that should of been a port over or transfer from lifeline to unlock your phone is another issue that would require the phone to be paid off and on the providors network for so many days ( varies by carrier some 40 to 60 or 90 days or longer) than you would have to go thru the unlock process.

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#4132851 Review #4132851 is a subjective opinion of poster.
Cons
  • Lack of customer service
Loss
$120
Preferred solution
My phone unlocked so I'm not without a phone.

Cancel the family plan

4.8