Unclaimed
Verizon Wireless
Reviews and Complaints
3.5M
CLAIMED LOSSES
2.9K
TOTAL REVIEWS
410K
PAGE VIEWS
19
ISSUES RESOLVED
Verizon Wireless Reviews
New Reviewer
Billing question
I was unable speak with a person regarding a notice about a bill. I transferred my phone service to another carrier.
ID
Location
Huntsville, Alabama
Preferred solution
To speak with an agent.
New Reviewer
Overbilling?
Questioning this outrageous bill. In with version for years and always payed my bills This is definitely a mistake Bill is six hundred and something for no good reason Want to clear this up so I can pay my normal bill
ID
Location
Miami, Florida
Preferred solution
Price reduction
Ive been a VW customer for more than 6 years. I have 5 lines and purchased 3 devices from them, a cell phone and 2 laptops. On average my bill runs around $350 per month which I have faithfully paid on time for 72 months in a row. In Dec 20, I bought my daughter a...
View full review
ID
Location
Malvern, Pennsylvania
New Reviewer
Charge dispute
Order Number: 847VG34MJ56Q2 Item: Sony Wireless Headphone & Cable Bundle Wireless Home Theater Over-Ear Headphones Feature 150-Foot Range, Volume Control, Voice Mode, 20-Hr Battery Life 6-ft 3.5mm Stereo Product Price: $628.00 Handling Charges: Null Delivery Add: 9197 Nc 49 Hwy Roxboro, North Carolina(NC), 27574
ID
Location
Fort Lauderdale, Florida
New Reviewer
Payment arrangement extension
Covid-19 and under a doctor's care for mental wellness not working back at work today . Will be able to make some type of payment on the 22nd of this month. I believe I will be able to make some type of partial payment for my plan don't know exactly how much but I really need to keep this phone on for my medical reasons some doctor visits are virtual
ID
Location
Charleston, South Carolina
Preferred solution
Price reduction
Very mad about service
Hung up after you 10 minutes Xxxxxxxxxxxxxxxxxxxxx. Cox. Xxxxxxxxxxxxxxxxx. Xxxxxxxxxxxxxxxxxxxxx cxxxxxxxxxxxxxxxxxxxx.
ID
Location
Wichita, Kansas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed access to my old phone number
I had this phone number for 2years on straight talk prepaid and then I couldn't afford minutes because I was in the hospital and Verizon now has my number I'm trying to get it back to straight talk so I can get in my email and business account that my phone number for the business I have
ID
Cons
- Need help and no response
- No one helped online or in a store
- Poor customer service
Loss
$2
Preferred solution
Give me my phone number back 9313073333
New Reviewer
Phone issues
I have to phones that cant send any text messages at all can someone please call me please on the two phones we only can make phone calls thats all the
ID
Location
Branchville, New Jersey
Preferred solution
Apology
New Reviewer
Because I need to speak to someone
You cannot get a person on the phone tried several times and was unsuccessful. I will not do business with a company that you cannot speak to someone easily. Have people answer your phone calls because nobody wants to talk to a computer cannot understand anything you say
User's recommendation: Utilize another company their customer service is horrible.
ID
Location
Englishtown, New Jersey
Preferred solution
Let the company propose a solution
New Reviewer
To add a prepaid phone card to my sim card
Line cut off on me. Didn't get any help. How can I add my prepayed card easily and not have to call any numbers and go through a long process.
User's recommendation: Be patient.
ID
Location
Phenix City, Alabama
Pros
- Too much bs to get an agent
Cons
- Customers service
Preferred solution
Need to add a prepayed card to my old phone and get a number.
New Reviewer
I accidently deleted all my txt msgs and want to see if you can get them back on my phone
I accidently deleted all my texts and would like to get them back on my phone 269-718-****. Please help me.
User's recommendation: Go with a different wireless company that has real live people to help you.
ID
Location
Vicksburg, Michigan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEnd of 3g service
Why is it so hard online to find out what we need to do about our phones. Do we need to change phones, change service, change sim cards or hat?????nonen
ID
Pros
- Good reception at home
Cons
- Trouble finding answers
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCant send texts
I can't send or receive text messages. I have not been able to sine I got the phone and was just told it may be the kind of phone I have.
User's recommendation: Nqvigation.
ID
Location
Indianapolis, Indiana
Preferred solution
I want my phone to work and considering I have had itvtwo months and need been able to get the first text msg. I'd like to have a credit on my acct.
Customer service
I hate your (lack of) customer service. I need to talk to an agent. Trying to do that is next to impossible.
ID
Location
Reno, Nevada
New Reviewer
Find out why my autopay did not go thru this month
Find out why my autopay did not go thru this month. I received notice from Verizen that my auto payment for April did not go thru and requesting that I contact you which I am trying to do!
ID
Location
Libertyville, Illinois
Preferred solution
Info on how to set up autopay which I thought I had already done successfully!
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Verizon Wireless