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On January 29th, I ordered a Samsung J3 prepaid phone on Amazon with the intention of adding the phone to my Verizon account (not a prepaid account). On January 30th, I took the phone to a VZ store, where someone assisted me in trying to add it to my account. I was...
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1.0
I didn't like
  • Fake charges
  • Activation fees
  • Billing practices
#1019258
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The day before Thanksgiving 2016, I purchased two iPads from the Verizon Store in the Smithride Shopping Center in Reno, NV. My options were for 32GB or 128GB. I chose 128 GB for both. They were activated and bagged by a sales associate in the store. After arriving...
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#1018875
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We discontinued Verizon cell phone service and switched to another carrier on 2/21/2017. On the same day, 2/21/2017, we paid the Verizon bill in full of $127.56 covering service from 2/13/17 to 3/12/17. We noticed that our payment was cleared and the Verizon account...
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1.0
I didn't like
  • That i received no refund after numerous contacts
  • Website usability
  • Charge for service that was not provided
#1015855
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Short Review for February 28, 2017

#1014622
1.4
Sent me non working devices and then charged me full price for a phone that was returned because it was "late." They are charging me $800 for it and have the phone.
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Verizon Wireless Internet Service Review

#1009943
1.0
I am so tired on Verizon slow updates i think I'm going to get rid of Android devices and go with I phone at least all there updates are in time.i understand the their is so many Android devices it's hard to do but come on Verizon what takes so long always last to do anything
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Verizon Wireless Technical Support Review

#1000759
1.4
I agree with other reviewers Verizon is a lousy company with outrageous fees. They were even on 20/20 due to their added fees! Ive made 20 attempts and r hrs of my time to sign in to tg5eir worthless My Verizon. They are ***! You call the number for tech support and guess what the morans have the wrong number. what a lousy crooked company .
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Short Review for January 23, 2017, Pc_pricing

#996037
2.9
Way over priced rip offs I wil never deal with then Again
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When I bought this phone I put $30.00 on the account. The plan is $15.00 per month,so I still have 1 month of service left. They are saying my plan expires today (after 1 month) and I need to add a debit/credit card. I do not plan to keep this plan but I want the time...
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I have been communicating with Edward L Lemmons, Tech Expert Chat (edward.lemmons@verizonwireless.com) over the past few months regarding my Droid Turbo 2 phone that was defective. He sent me a replacement phone which I am now having problems with. #1) Problems when...
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My mother in law passed away in November 2016. I called Verizon and spoke with one of their *** representatives. I was told everything was taken care of. Called in December to cancel the line again since they did not cancel it. Same line of BS, sure we will take care...
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1.0
I didn't like
  • Custotmer service
#1014983
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After 15 years with Verizon I've taken advantage of the att switcher program but in doing so it was an att requirement that I summit to them my final detailed billing statement from Verizon. After my phone numbers were ported to att my online account was blocked to me....
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2.9
I didn't like
  • Rude manager foley al
#1014274
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It is a well know fact that Verizon has no customer service. I would not recommend Verizon to anyone after my Verizon experience the last three weeks. After 15 years with Verizon I took advantage of the att switcher program, in doing do I needed a detailed billing from...
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I sold my old iPhone4 to someone named John, it had a T-Mobil SIM card but was unlocked and reset to totally blank contents and ready to be activated by any carrier. John went to the Verizon store on El Toro Blvd, in Lake Forest Ca. to get it activated. The *** he...
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Contact Verizon Wireless

Headquarters Address:
Verizon Wireless
Customer Service Department Post Office Box 96082
Bellevue, WA 98009-9682
Phone:
(800) 922-0204
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Companies similar to Verizon Wireless

I sold my old iPhone4 to someone named John, it had a T-Mobil SIM card but was unlocked and reset to totally blank contents and ready to be activated by any carrier. John went to the Verizon store on El Toro Blvd, in Lake Forest Ca. to get it activated. The *** he...
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Anonymous

Bill Jorden About the same thing happened to me, and it cost me a lot of time and trouble to make them realize my phone could be activated with their system.

#1012714
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