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We are so disappointed in the new unlimited plan from Verizon. We had the 40G/mo. plant with rollover and switched because it was a little cheaper. We live out in the country, so cable and DSL is a no-go, so our internet has been with Verizon's jetpack. Just trust them...
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I didn't like
  • Unlimited plan
#1039688
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I have gone to this company alot and they have been showing a racist attitude. I will not ever go to this company I will be canceling my contract a go to at&t they gave me a more respectful attitude thye helped me better than this company i will tell everybody not to...
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1.0
I didn't like
  • Rushed out of store without any resolution
  • Attitude
  • Penalty for being a loyal customer
#1038881
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I recently purchased an iPhone 7 I was told when I called in for different times to Verizon to different Verizon stores and once at Costco all the same thing as soon as I bought the new phone as long as I stayed under the $40 a month payment I would get a $40 discount...
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Verizon Wireless Jetpack Mifi 6620l Hotspot Device Review

#1036553
1.5
Avoid Verizon MIFI, the words throttle back basically means Choked Down. After 10 gigs it sent us a text saying we were cut back to 3G. The service wouldn't even open a page on our laptops afterwards, stay far, far away from Verizon MIFI.
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Short Review for April 17, 2017, Pc_pricing

#1035400
The most dishonest and no ethics company there is, nothing but a head ache and always trying to over charge, service sometimes work but not always, Unbelievable what they do, NFG.
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Verizon Wireless Phone Plan Review

#1029106
3.2
Why does Verizon have to be the most expensive provider and yet can't offer a reasonable cost on unlimited data.$90 per line unless you have 4 lines ($180) ? You have to either have a corporate account or discount account.
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Short Review for February 28, 2017

#1014622
1.4
Sent me non working devices and then charged me full price for a phone that was returned because it was "late." They are charging me $800 for it and have the phone.
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I am trying to cancel one of my five lines with Verizon Wireless. During the chat session the tech Jessica is asking me personal and inappropriate questions such as: 1. How do you use your phones? 2. Do you have children? 3. Do you like to travel in the summer? None of...
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Anonymous
Anonymous

I do all I can to avoid Verizon. Incompetent fools.

3.4
I didn't like
  • Being asked personal questions
#1035172
Reply to reviews
I have been with Verizon for many years and every year it gets worse and worse. I constantly have problems with them, mainly it's about the worse customer service experience in all their department, finance, tech, network, complaints,..etc this past September 2016 when...
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I liked
  • Even the network is weak in where i work and live in a big city
I didn't like
  • Treated me like shxxx
  • Customer service
#1032293
Reply to reviews
Verizon Wireless - Cheating
Verizon Wireless - Cheating
Verizon is not a trustworthy company & the agents in customer care department won't keep their words. I have been with Verizon for 11 years. T-Mobile offered a better plan package, so we moved to T-mobile. Verizon called me everyday wanted to win me back from T-Mobile...
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1.3
I didn't like
  • Donot keep their promise and agreement
  • Hours of my time to resolve your fraudulent activity
#1031504
Reply to reviews
Verizon your customer service is horrible. My husband went into a store to get his accct number and they would not give it to him, we were trying to switch him to my carrier. Not even with and ID they only wanted a pin which he has never had. He changed his service to...
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I have filed a lawsuit against Verizon for theft of consumer products. I have been dealing with your company for far to long about a situation where you stole my T-Mobile phones. I have already filed several complaints with the FCC, the FTC, the State Attorney General...
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VERIZON WIRELESS - Greedy liars and the worst experience I've ever had with a company.
My entire family (11 people) switched from T-Mobile to Verizon Wireless just recently. My Dad and Brother travel a lot for work, and weren't getting great reception with T-Mobile, so we all agreed to switch to Verizon for better coverage. My sister-in-law set up the...
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Anonymous
Anonymous

Went to get husband new phone at Christmas time. Unfortunately we went to one of the local stores to get with this. We upgraded both of our phones and was told as a Christma...

2.6
I didn't like
  • Hours of my time to resolve your fraudulent activity
  • Customers service
  • Are liars
#1025823
Reply to reviews
On January 29th, I ordered a Samsung J3 prepaid phone on Amazon with the intention of adding the phone to my Verizon account (not a prepaid account). On January 30th, I took the phone to a VZ store, where someone assisted me in trying to add it to my account. I was...
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1.0
I didn't like
  • Billing practices
  • Long hold times
  • Fake charges
#1019258
Reply to reviews