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The worst by far. Please do yourself a favor and choose another company. You will be glad in the long run. Verizon will nickel and dime you to death and their reps are ignorant,and offer no help. DO NOT submit to a contract...PLEASE, check out your other choices. These...
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#1062827
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I returned to the US and selected Verizon as a cell carrier based on work colleagues recommendations. This has been a terrible decision: Verizon has consistently overbilled me, cut or slowed my service when they claimed that I "went over" - and I rarely use the...
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#1062662
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Since I switched to the unlimited data plan every time I'm steaming the video stop to buffer and this never happened when I was on a non unlimited plan. I expect this to happen after the 22gb limit but not before.
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Anonymous
Anonymous

Before unlimited data I had 24 g of data for my jetpack and it worked great for computer, netflix, etc I take the unlimited plan thinking it would be even better AND now I ha...

#1062595
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Verizon Wireless - Customer service people don't know anything

Verizon Wireless
#1059895
1.2
If you're thinking about using Verizon don't. Run away. Their customer service people are completely uninformed. You'll spend hours on hold and get no help. If you use their wifi for your business you'll be stuck on 3G most of the time. You get to watch the little thing spin around while you wait for pages to load.
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Verizon Wireless - Product return

Verizon Wireless
#1050875
Purchased a bluetooth head set from customer service. The rep gave me an 813 number and said to call with any issues. I called to report that the head set was of poor quality. The rep never returned my call or text. 14 day passed then the store did not want the product back. The rep should not have given out a cell number.
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Verizon Wireless - Customer service

Verizon Wireless
#1049555
1.1
Daughter broke phone, had the worst time trying to get them to service me. Went into store paid for a second phone no problem taking my money. Phone came in not activated after I was told it was. Having trouble activating phone will bd back to get money back and cancel line
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Verizon Wireless Jetpack Mifi 6620l Hotspot Device Review

Verizon Wireless
#1036553
1.5
Avoid Verizon MIFI, the words throttle back basically means Choked Down. After 10 gigs it sent us a text saying we were cut back to 3G. The service wouldn't even open a page on our laptops afterwards, stay far, far away from Verizon MIFI.
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Try calling with a problem. Each time they couldn't fix it the call mysteriously was list. Call again. More holding. Then to start all over with new person. Once call lost. Internet is still stuck on 3G. I run a business with my hotspot for my internet plus use...
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1.9
#1060756
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Verizon Wireless - 5 Months to request a return label! Are you serious?
From Jan 2016-Jan 2017 I couldn't figure out why out of 8 years did my bill go from being normal to being about $600-$1200 a month! I finally reached out to an executive because I knew something wasn't right. I was having issues with credit cards being opened in my...
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#1060703
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I went to a Verizon store seeking a new smart phone, the sales rep. told me he could not get me anything in my budget ( which has been limited since my husband passed away ) he said I could not get a new smart phone for anything less than 70-80 bucks a month. I took...
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#1058566
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Verizon started my wife and I on a completely different path with our Wireless experience. About 3 years ago by offering us two FREE Motorola Ultra phones. Now all I wanted was to have a new battery placed in my now failing phone and was told you don't do that anymore....
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4.2
#1055787
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January of 2016 I switched from AT&T, because of some service issues. I was only with AT&T for 1yr and swapped because of Verizon's coverage and because they had a buy out offer. I emailed a picture of my receipt, bar codes on box's, a picture of the last AT&T bill...
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3.1
I didn't like
  • Poor integrity
#1054906
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Verizon was billing me for a line to which I never had for a iPad that I never received. Then they said they are giving me a credit for the six months I paid for a service to which I never authorized. They gave me a credit for the 6 month bill I never authorized an...
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1.1
#1054857
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I've been with Verizon for 24 years. Today I had the worst experience at the 6250 Topanga Village location. I got a new iPhone. I activated it 5 days ago. Today it totally froze. I tried that holding the buttons thing, shutting it down, plugging it into my computer to...
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#1053324
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