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Verizon didn't turn off my phone and continued to bill me
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Mar 7, 2008 Verizon Wireless complaint by EMARILYN |
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On 2/15/08 I called Verizon to discontinue service for my cell phone at the end of February. I made it very clear that I was moving overseas and no longer needed a cell phone. I pay month to month, and the cancellation at the end of February took me to the end of the billing period. Today, March 7, I saw a charge on my Visa for March from Verizon. When I called today they said my Feb. phone call was listed as an "inquiry to discontinue" and since I used the phone today to check if it was still active, they were not going to refund for March. This means I have to eat $50.00. I am really p@@@ed!!
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1. Written by Alex Korikov, on 09-04-2008 21:54
hahahahahaha
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Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
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