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Verizon Wireless

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Verizon Wireless is the largest network of wireless telecommunication services throughout the United States. The company is headquartered in Basking Ridge, New Jersey. It is the joint venture of Vodafone Group and Verizon Communications. The company is one of the seven national US carriers which use CDMA technology. The company also provides voice service and 3G data services.

in 2008 Verizon Wireless plans to adopt LTE trials. In 2007 Wireless Week announced the company the Carrier of the Year. Get It Now is a service that provides a user with a possibility to download applications on the phones that support Verizon Wireless Get It Now.
Please try to contact Verizon Wireless Customer Service directly prior to posting any complaints on this site.

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Verizon Wireless Reviews

KMS4
Verizon Wireless - Verizon's Deminishing services
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

My wife and I were with Verizon, our phone service for 6 years was great. april 28 2012 adjustments were made to their frequency output and our service's stopped, a representiv...

#318433
May 14, 2012
15

Anonymous
Verizon Wireless - Verizon - Lied to me
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I've been a Verizon customer for 10 years. I dont know why I've stayed with them so long as I've had multiple problems with them. When it comes to customer service th...

#317412
May 09, 2012
18

Haledavi...
Verizon Wireless - SCREWS you on your monthly bill!!!!
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

Verizon Wireless will tell you ANYTHING to get you to sign that two year contract!!!! I was advised that the 35.00 activation fee for 3 lines ($105.00) would be waived. When I reci...

#317390
May 09, 2012
23

BOBTUL
Verizon Wireless - NO SERVICE FROM VERIZON AT HOME.
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

When we signed up for verizons family plan we were shown their coverage map which showed our home right in the center. Well no coverage at home or even within 2 miles of my home. V...

#317274
May 08, 2012
28

Pandacor...
Verizon Wireless - VZW Makes Me Want to Committ Suicide
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

Dear sweet, 8lb, golden diaper wearing, sweet little baby Jesus, give me the strength to not off myself thanks to the ridiculousness set upon me by the Verizon corporation. ...

#316457
May 04, 2012
43

Anonymous
Verizon Wireless - Verizon- Customer Service Run Around
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

We were supposed to receive a corporate customer discount when we began our cell service with Verizon. So, I went in to the Verizon store to set it up. The people there directed me...

#315778
Apr 30, 2012
39

Fighter30
Verizon Wireless - Verizon Smartpost and Horrible Customer Service
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

If you have complaints about Verizon wireless, please go to change.org and sign my petition. I think it's time we demand our rights because we are paying for these services . We ...

#315520
Apr 29, 2012
68

DrStrang...
Verizon Wireless - Verizon in Gastonia NC Will Liee to YOU !!!
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

Once again Verizon has caused aggravation and troubles in my household ! I keep trying to persuade my spouse to LEAVE Verizon because EVERYTIME business is transacted in there stor...

#315314
Apr 28, 2012
49

Jeff4son
Verizon Wireless - Verizon billing practices!!!
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I was told I wasn't being deployed to Iraq in Jan 2005, so I bought me and my daughter(who lives in Oklahome) phones so we could communicate. I had the phone aprox 7 days when at t...

#314278
Apr 24, 2012
83

Rockalic...
Verizon Wireless - Customer service is awful
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

Blackberry phone sucks. Painful dealing with replacement both times. Very poor overall experience would not recontract ever. The phone is aoor excuse for a smart phone and constan...

#312862
Apr 17, 2012
74

ChrisL
Verizon Wireless - Verizon left my daughter in Barcelona with no communication
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

My 17 year old daughter is taking a class trip to Barcelona. I called Verizon on three separate instances prior to her trip to ensure she is set up with international calling and ...

#312462
Apr 16, 2012
83

Mfrazier59
Verizon Wireless - Extremely Poor Customer Service
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

This afternoon I went to the Verizon Wireless store at The Coventry Mall in Pottstown, PA and that is where I got really bad customer service. I had mailed my March Verizon Wireles...

#312183
Apr 14, 2012
112

Sald1963
Verizon Wireless - VERIZON 'S PEOPLE SKILLS SUCK
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

1-THEY HAVE PEOPLE CALL TO TO SELL YOU SERVICE? AFTER THAT YOU GO TO THE STORE TO CORRECT WHAT THEY SEND YOU KNOW ONE WHATS TO KNOW YOU ! THEY PUSH YOU A SIDE TO TAKE CARE OF THE P...

#312129
Apr 14, 2012
82

Anonymous
Manager at Verizon Wireless called me a lier
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

Sales person made promises that he and the company could not back, just to get my daughter to change services. Promising that they could give her the same unlimited txt and data be...

#312088
Apr 14, 2012
92

Johndoes
Verizon Wireless - Lousy service
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I have been a customer of verizon for over 8 years. I would not reccomend thes service to my worst enemy. I am in the process of filing a complaint with the bbb. I have had more dr...

#311172
Apr 10, 2012
97

SuzeeQ
Verizon Wireless - Don't do business at the Verizon Store on Marron Road in Carlsbad, CA!
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

The Sales Manager, Brett, and his staff at the Verizon Store on Marron Road in Carlsbad, CA are rude and condescending. He treats Verizon customers like they are non-entities, and...

#310905
Apr 09, 2012
100

Kristal ...
Verizon Wireless
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

Re; My March 4, 2012 complaint.. My husband has switched bill into his name to save 15% from my name to his. Well it messed everything up and it really did not save any money. All...

#309802
Apr 04, 2012
143

Sickofbull
Verizon Wireless - Verizon Screwed Us All in the Rear
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I would like to discourage anyone who is considering switching to Verizon. Especially if you plan to use a smartphone. Not only do they charge $70/month minimum, they now have limi...

#308542
Mar 29, 2012
126

Captain ...
Verizon Wireless - VERIZON is bad news when you trade at??
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I have been a verizon wireless customer for many years now and I oringinaly went to a I thought to be a Verizon store on Trouble Creek and Little Road in New Port Richey Fl only to...

#307922
Mar 27, 2012
120

P123
Verizon Wireless - WATCH OUT! THEY BITE THE HAND THAT FEEDS THEM.... ;>/
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I am very disappointed... in Verizon after being a long time customer they have changed there "customer service" mindset and started being rude and not working with there customers...

#307534
Mar 25, 2012
162

JasonBeee
Verizon Wireless - Verizon just charged me $421 after saying that this month I'd be credited my $283 over charge
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I have a single account grandfathered in with unlimited data for my smart phone that I pay $89/month for. Last month I tried to make a family plan for my girlfriend and I so she co...

#307520
Mar 25, 2012
133

Spirithe...
Verizon Wireless - Breech of Contract
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I have been a Verizon customer for several years, August 2011 I was told I could upgrade from my present equipment to the new 4G. I did upgrade, then the new 4GLTE Mifi 4510 came o...

#306863
Mar 22, 2012
148

Anonymous
Verizon Wireless - Verizon Liars and thieves
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I ordered a $39.95 per month voice, $10.00 per month text package. Month 1 the bill was almost $90.00. After numerous attempts to reconcile I called the BBB, verizon then r...

#306698
Mar 22, 2012
114

Sawkill
Verizon Wireless - Verizon cheats customers
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I WAS A VERIZON CUSTOMER GOING BACK TO THE BELL TELL DAYS. They don't back products, they over charge on services, They sold us a lap top with a 2 year contract. It never worked ri...

#306013
Mar 19, 2012
104

Paulette...
Verizon Wireless - No service or static on two phones for over week
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

We renewed our 2 years contract with the rep talking to us on the phone we would get two new phone and the same rate as long as we kept the same type phone, which was a lie, every...

#304914
Mar 14, 2012
143

Anonymous
Verizon Wireless - Horrible Verizon Customer Service ...again
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

I was concerned about switching from AT&T due to the inability to have international coverage -- I travel for business. I was told that I could order a phone to use while out of t...

#303761
Mar 10, 2012
124

Consumer51
Verizon Wireless - Too expensive and poor customer service and no support for phone mechanical problems
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

My son's samsung continum will not charge because the part of the phone that holds the cord has to be jiggled a certain way. He has not been abusive to the area on the phone or ab...

#303751
Mar 10, 2012
191

Anonymous
Verizon Wireless - Verizon Screwed Me on a returned Phone!
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

Beware, This could happen to you!I have contacted several customer service representatives at Verizon and can’t seem to get anyone to fix the ridiculous situation.

#303386
Mar 09, 2012
325

Timetfob...
Verizon Wireless
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

If everyone would look at their old bills, before oct 2011, you will see that they are now charging you what seems less for service, but in reality you are getting hammered! I had...

#303222
Mar 08, 2012
131

Scrubs1961
Verizon Wireless - LIARS AND THIEFS
5.0 Customer Service Department Post Office Box 96082 BellevueWA 98009-9682 Dial *611 from your cell phone (800) 922-0204 http://www.verizonwireless.com/b2c/contact/index.jsp

Last year I had a cell phone that had a cracked screen, so the phone needed to be replaced. So stopped by the local verizon store and the full price on my phone was $399 (which wa...

#302008
Mar 03, 2012
215
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